Wexford County Council Water Charges Department
Contact Us
Opening Hours: Monday to Friday 9 am to 5 pm
Tel: (053) 9196671
Email: watercharges@wexfordcoco.ie
Water and Waste Water Charges
The Government’s National Water Pricing Policy requires the metering and charging of all non-domestic customers for water services. The metering of the supply is an equitable way to charge in that customers will only pay for water they consume. All non-domestic consumers of mains water are liable for water charges. Therefore a charge is payable on all connections that are not strictly for ordinary domestic use. This includes businesses within homes, agricultural land and buildings, schools, sports and community facilities, public houses, warehousing, offices, retail units, bed & breakfasts and self-catering accommodation.
When will I be billed?
Wexford County Council bills water customers on a six monthly basis. Your water meter will be read twice a year, in June and December approximately, and your bills will be issued about two months after that. Water Consumption is charged to you six months in arrears.
If you fail to pay your bill we may disconnect your water supply or take legal proceedings. If you are having difficulty paying please contact our Credit Control Department at (053) 9196604 to arrange a payment schedule.
What if the supply also serves a Domestic Unit?
Wexford County Council will identify non-domestic connections that have a domestic component of water use on their connection, e.g. where an apartment is located above a shop, or where a house is part of a farm. In these cases, a domestic allowance will be applied and deducted from the metered volume of water supplied to the premises.
The current domestic allowance used by Wexford County Council is 151 m3 (151,000 litres) per annum, per property.
Who is responsible for leaks?
Leaks on the public water mains are the responsibility of Wexford County Council.
The detection and repair of leaks on the customer’s side of the meter are the customer’s responsibility.
Customers will be charged at the full cost for any water that is lost through leaks therefore early detection and repair is advisable.
To ensure that any leaks are detected at an early stage customers are advised to conduct regular checks of their system and to take regular meter readings to monitor consumption.
What if I am selling a premises which is served by a meter?
Any property owner disposing of a leasehold or freehold interest should contact Wexford County Council so that arrangements can be made to read the meter and issue the necessary invoices before the new owners/occupiers take possession.
Wexford County Council should be advised of the name of the new owners/occupiers.
What if I am buying or leasing a premises which is served by a meter?
Prior to purchasing or leasing a property you should ensure that all water charges outstanding up to the date of purchase/lease have been paid by the previous occupiers. Contact us to ensure your details are registered correctly.
What payment methods are available for water/waste water?
It is the Council's policy to provide it's water customers with as broad a range of payment methods as possible. Payments can currently be made by the following methods:
Credit Card: Complete the form on the reverse of your water invoice and return to the
Receipts Office, Wexford County Council, County Hall, Wexford.
Post: Cheques, Money Orders and Postal Orders should be crossed and made payable to ‘Wexford County Council’ and returned to the Receipts Office, Wexford County Council, County Hall, Wexford. Please quote your account number.
In person at the Receipts Offices - Wexford County Council, County Hall, Wexford between 9.00 a.m. to 12.45 p.m. and 2.00 p.m. to 4.00 p.m.
Paypoint: Pay at participating retail outlets using the barcode on the bottom of the front page.
Secure Internet Payments: Use our secure Web page ereceipts.wexford.ie or click on the Pay Online link on the Wexford County Council Website (www.wexford.ie).
Billpay: Pay at any Post Office using the barcode on the bottom of the front page.
If you would like to make regular Billpay or Paypoint payments why not apply for a Payment Card by telephoning 053-9196493.
Tips to Save Water . . . . . and Money
- Check all internal pipes, fittings, taps, cisterns and water tanks for leaks.
- Check all plumbing, especially outside and in the attic, to see if it is insulated. The pipe may burst if the water freezes.
- Read your water meter regularly, at least once a month.
- Eliminate automatic-flushing urinals by installing urinal controls
- Install displacement devices in cisterns to reduce volume of water required to flush toilets.
- Install push-fit, aerators or flow regulators on existing taps.
- Ensure staff are aware of methods of conserving water.
- Turn off water supply at the stopcock when vacating places of work.
